OMS Retail stands for these values
In our day-to-day work, it's not just processes, structures or tools that make the difference - it's people. Our attitude, our cooperation, our clarity in our actions. Our values form the basis and help us to make decisions, deal with challenges and work together.
For us. In the team. In everyday life.
Trust as the foundation of our actions
In a complex, international organization like ours, trust is the invisible engine. It is based on commitment, clarity and trust rather than excessive control and micromanagement. This is precisely why we consciously place trust at the beginning, as the foundation of our culture.
"Trust is the most important skill - for each individual, in the team, with the customer and in the market." - Achim Höfer, CEO
For us, trust is not created through mere words, but through concrete experience. As a strategic cultural competence, it forms the foundation for successful collaboration, genuine customer proximity and accelerated corporate success.
5 values that unite us
For us, values are more than just communication phrases. They form the collective backbone of our corporate culture. Whether through personal responsibility, drive or reliability:
We stand up for each other, act in a solution-oriented manner, think ahead and treat each other with genuine interest. Curiosity and openness drive us every day.
Find out more about our values:
Own Your Ship, Implementation Giants, Planful to the Goal, People Ambassador and Always Day One.
Own your Ship
For us, responsibility doesn't just mean working through tasks. It means keeping an eye on the whole ship: Even when the storm comes.
Implementation giants
For us, drive is more than just speed. It's about impact. Acting in the interests of the customer - courageous, solution-oriented, hands-on.
Planned to the goal
Planning creates trust - internally and externally. Anyone who thinks, plans and steers with me shows: I am a reliable partner.
People Ambassador
We work with people - not with roles. Our culture thrives on genuine relationships, empathy and the desire to make each other great.
Always Day One
For us, "Always Day One" means that we approach every task - and every customer - with the energy of the first day. No automatism. No convenience.
Values that we live by
Przemyslaw Dziadek, Key Account Manager
"The team is incredibly professional and motivated. We work closely together and support each other to achieve the best results for our customers. The collaboration is characterized by openness, communication and respect."
Marta Glowa, Junior Logistics Manager
"We are really very open and communicate honestly and respectfully with each other. Not just in the same department, but across departments."
Rana Ahsan Razzaq, IT Application Manager
"I like it when something new is waiting for me every day. In IT, that's just part of the job. You learn something new almost every week."
Leadership principles
At OMS Retail, leadership is more than just a title. It is an attitude. Good leadership means leading the way, providing orientation and creating spaces in which people can grow and perform at their best. It is based on clear communication, an empathetic view and an entrepreneurial mindset that puts the overall vision above individual goals. These are our most important leadership values:
- Shaping trust
- Living emotional intelligence
- Success through responsibility
- Clarity in communication
- Entrepreneurial leadership
