Support throughout the entire life cycle

Your partner for the introduction of electronic price tags

We support you with on-site requirements assessment, installation, integration and employee training - for a smooth introduction of your electronic price tags.

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Beratung zur Einführung von elektronischen Preisschildern – zwei Mitarbeiter prüfen Regaletiketten im Geschäft
Mitarbeiter im Einzelhandel präsentiert Regale mit elektronischen Preisschildern

Why a professional introduction is so important

A professionally planned implementation guarantees that electronic price tags work reliably and develop their full potential immediately thanks to central price updates, clear price labeling, error prevention and ease of use. Without structured implementation, there is a risk of technical weaknesses such as unstable wireless connections, lack of compatibility or inadequate training - which ultimately leads to time-consuming and expensive rework.

Well thought-out planning also ensures that pilot projects in the retail sector can be implemented efficiently and the return on investment can be realized within the first few years. This ensures that projects with electronic price tags are both technically reliable and economically successful and that customers always receive transparent prices and relevant information on every price tag.

To the point

A professional introduction of electronic price tags ensures that technology, data flow and operation function reliably from the outset and that expensive reworking is avoided.

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Our implementation process - step-by-step

From initial planning to successful commissioning - our clearly structured process ensures the smooth implementation of your electronic price tags.

Icon mit Klemmbrett und Lupe für Analyse und Planung

1. analysis & planning

Determination of requirements and creation of a detailed plan.

Icon mit Server-Elementen für Auswahl und Vorkonfiguration von Systemen

2. selection & pre-configuration

Selecting the right system and carrying out the pre-configuration.

Icon mit Werkzeug und Karton für Installation vor Ort

3. installation on site

Set-up and installation of the system directly at the customer's premises.

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4. integration & training

Integration into the existing environment & user training.

1. needs analysis & planning

As a first step, we work with you on site to determine your requirements for electronic price tags and the appropriate mounting material and create a structured requirements analysis based on this. We specifically measure the wireless coverage (WLAN or BLE) to ensure smooth control of your digital price tags and electronic displays - both in retail and in industry.

On this basis, we develop a precise plan for implementation: it includes the dismantling of existing scanner rails, the professional removal and installation of new carrier systems and digital price tags. Integration into your merchandise management or ERP systems ensures that prices, price labeling and information can be updated reliably and in real time.

Mitarbeiterin führt Bedarfsanalyse durch und prüft Befestigungsmaterial für elektronische Preisschilder
Berater präsentiert im Geschäft ein elektronisches Preisschild-System und bespricht die Systemauswahl mit Kunden

2. system selection & pre-configuration

Based on the situation determined on site, we work with you to select a manufacturer-independent ESL system. We rely on first-class hardware from manufacturers that have already proven themselves in the retail sector. We take into account the optimum display sizes, suitable mounting methods and long-lasting quality.

At the same time, we take care of the pre-configuration: from individual display layouts and technical interfaces to seamless integration into your merchandise management or ERP system. The result is a ready-to-install and ready-to-use ESL solution that is seamlessly integrated into your system landscape.

3. installation on site

We set up and professionally install your digital price tags directly on site - efficiently, cleanly and with as little disruption to your business operations as possible. Our expert teams take care of the professional dismantling of old scanner or price rails, carry out a legally compliant disposal and install new carrier systems and electronic price tags precisely where they are needed.

Thanks to our proven route concept and effective project teams, even large rollouts (e.g. across many stores or in night shifts) can be implemented quickly, reliably and in a way that saves resources.

Installation eines digitalen Preisschilds im Einzelhandel – OMS Retail ESL-Lösungen
Laptop mit OMS-Software zur Systemintegration und Schulung für elektronische Preisschilder

4. system integration & training

In the fourth step, we seamlessly integrate the electronic price tags into your existing IT environment. We take care of the technical integration into your merchandise management or ERP systems so that price and product data are automatically transferred and synchronized. This creates a consistent and efficient data flow that smoothly supports your daily operations.

We also train your employees: with a clear introduction and practical training , we make them fit to use the new system safely and efficiently. This allows you to use your digital price tags competently - from price changes to active fault diagnosis on site.

FAQ on the introduction of digital price tags

Are you planning to introduce digital price tags and would like to know how analysis, installation, integration and training actually work? In our FAQs, we answer the most important points - in a compact and practical way:

What services are included in the implementation?

We take care of the on-site survey (device and mounting requirements), WLAN/BLE signal measurement, professional dismantling and disposal of existing scanner rails, installation of new carrier systems and electronic price tags, integration into merchandise management/ERP and training your employees for safe, efficient handling.

How do you ensure stable radio coverage - even in challenging environments?

Through on-site measurements (WLAN/BLE) and gateway/access point planning based on these. We test under real conditions in retail and industrial environments, document the results and adjust the placement until the synchronization runs reliably.

How is the rollout across many locations organized?

Our project management controls the entire rollout from the test market phase through to regional or Europe-wide implementation - tailored to market sizes, delivery times and opening hours. The core is the route concept: fixed, specialized teams, a central contact person, AI-supported route optimization (including with Google Maps data), daily briefings and continuous training. This reduces error rates, increases efficiency (by up to 15%) and is particularly useful for networks of around 15 locations or more.

More about the route concept

Are there any interruptions in operation during installation?

We plan in such a way that sales remain as undisturbed as possible - with work during ongoing operations, at off-peak times or as a night-time installation if required. Interventions are limited to defined shelf sections; on-site processes are clearly described.

How do I connect to my ERP system and how do I avoid pricing errors?

Via standardized interfaces with schedules, plausibility checks (e.g. minimum margins, rounding) and logging. Before release, we test data flows end-to-end; after commissioning, dashboards monitor statuses and update runtimes. This keeps prices consistent at the shelf.

How do you ensure quality and acceptance at the site?

With checklists, spot checks of the labels, functional tests and photo documentation of the installation. Deviations are recorded and rectified, followed by formal acceptance and handover to regular operation - including clear escalation and SLA paths.

Who takes care of materials, storage and shipping?

We handle the entire logistics process: goods receipt, storage, pre-assembly/kitting, serial number tracking and shipping coordination to the locations. This ensures that teams and materials are in the right place at the right time, which has a direct impact on rollout times.

Does the approach also work for modernizations, conversions and new openings?

Yes, for system modernizations and store conversions, we check the continued use of existing components, dismantle unsuitable components professionally and dispose of them in accordance with regulations. We also plan battery runtimes and replacement processes for operations - if required, you can find information under the heading Battery replacement.

With our holistic approach, we support you from the initial planning to the successful introduction of your electronic price tags - structured, efficient and tailored to your requirements.

Whether rollout, modernization, conversion or new location - our project management controls all steps through to Europe-wide implementation. The route concept with fixed teams, a central contact person and AI-supported route planning ensures efficient processes and consistent quality.

We will clarify your requirements, schedules and logistics issues in a non-binding consultation and plan the implementation together.

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Your partner for personnel-intensive services

Successfully introduce electronic price tags with OMS Retail

A professional introduction of electronic price tags is crucial to ensure that technology, data flow and operation are reliable and efficient right from the start.

As a manufacturer-independent full-service partner, we rely on proven systems from leading manufacturers and combine these with over 20 years of experience in the retail environment. Our Europe-wide team ensures smooth planning, precise installation and sustainable operation - for maximum process reliability and long-term success.

Contact us now and let us lay the foundations for your successful introduction of electronic price tags together.

Contact us now Our ESL service

USING ESL EXPERTISE

Your way to digital price labeling!

For further information, please contact Mr. Christoph Lange for a non-binding consultation.

Christoph Lange - Contact for digital price tags and retail services

Christoph Lange

Our ESL expert will be happy to advise you.

Mail: info@oms-retail.com
Call: +49 (0)511 / 515 283-0

Comprehensive support throughout the ESL life cycle

Our services in the field of electronic price tags

Service-Team beim Vor-Ort-Besuch zur Analyse für elektronische Preisschilder

Store Visits

Manufacturer-independent on-site analysis and tailor-made recommendations for the introduction of electronic price tags in your store.

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Techniker führt Batteriewechsel an elektronischen Preisschildern im Geschäft durch

Battery service

Reliable on-site battery replacement for electronic price tags - professionally, legally compliant and without interrupting your store operations.

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Luftaufnahme eines grünen Waldes als Symbol für umweltgerechtes Recycling elektronischer Preisschilder

Disposal/recycling

Legally compliant and environmentally friendly disposal of electronic price tags - including collection, recycling and full documentation of all process steps.

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