Technological innovations shape retail
Artificial intelligence (AI) dominated the discussions at the trade fair. Generative AI solutions in particular revealed new perspectives for customer service and process optimization.
The topic of seamless checkout also continued to gain in importance: automated checkout solutions and smart shopping carts demonstrated what the payment process of the future could look like. A separate special area was dedicated to IT security in retail - a topic that is becoming increasingly important in the face of increasing digitalization.
In addition to technical innovations, EuroCIS also focused on new concepts for customer loyalty and retail media. The integration of different sales channels and personalized shopping experiences are becoming decisive success factors in modern retail. The presentation of the reta awards from the EHI Retail Institute underlined the innovative strength of the industry.
Trade fair presentation impresses across the board
In the midst of this innovative atmosphere, OMS Retail presented itself to an international audience for the first time. As a specialist for personnel-intensive tasks in the retail sector, the company presented its complete service portfolio.
The 21m² stand became a popular meeting point for trade visitors. The uniform appearance of the trade fair team was also particularly well received: Dressed in the corporate colors of red and blue - from the white shirt and blue trousers to the striking red shoelaces - the team conveyed professionalism and togetherness.
